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Customer support

If you have any questions or need support, don't worry, we're here to help.
Here you will find all the answers to your questions.

How can I ask for a warranty review?

Castelli products are warranted against defects in materials or workmanship for 2 years from the date of purchase. For warranty claims related to items purchased on www.castelli-cycling.com please contact our Customer Service through our form and select warranty claim as reason .

For returns and warranty claims related to items purchased from another retailer, please return your Castelli product to the retailer from which you have purchased it. To ensure that your return will be handled smoothly remember to keep your proof of purchase.

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